Frequently Asked Questions

1. What are the different terms of shipment?
2. How do we start doing business with Seamax Global Services?
3. Can we open an account?
4. Do you have an office near me?
5. Can you arrange all the documentation that will be required for our international shipment?
6. Will you arrange pickup from our warehouse and delivery at the other end through to our customer?
7. Can you liaise with our suppliers and improve the efficiency of our supply-chain?
8. Where is our shipment and when will it be delivered?
9. How much Duty/Tax is payable?
10. How much notice do you need to arrange collection?
11. How much do you charge?
12. Who do we talk to?

What are the different terms of shipment?

* EXW - Ex Works -- Title and risk pass to buyer including payment of all transportation and insurance cost from the seller's door. Used for any mode of transportation.

* FCA - Free Carrier -- Title and risk pass to buyer including transportation and insurance cost when the seller delivers goods cleared for export to the carrier. Seller is obligated to load the goods on the Buyer's collecting vehicle; it is the Buyer's obligation to receive the Seller's arriving vehicle unloaded.

* FAS - Free Alongside Ship --Title and risk pass to buyer including payment of all transportation and insurance cost once delivered alongside ship by the seller. Used for sea or inland waterway transportation. The export clearance obligation rests with the seller.

* FOB - Free On Board and risk pass to buyer including payment of all transportation and insurance cost once delivered on board the ship by the seller. Used for sea or inland waterway transportation.

* CFR - Cost and Freight -- Title, risk and insurance cost pass to buyer when delivered on board the ship by seller who pays the transportation cost to the destination port. Used for sea or inland waterway transportation.

* CIF - Cost, Insurance and Freight -- Title and risk pass to buyer when delivered on board the ship by seller who pays transportation and insurance cost to destination port. Used for sea or inland waterway transportation.

* CPT - Carriage Paid To -- Title, risk and insurance cost pass to buyer when delivered to carrier by seller who pays transportation cost to destination. Used for any mode of transportation.

* CIP - Carriage and Insurance Paid To --Title and risk pass to buyer when delivered to carrier by seller who pays transportation and insurance cost to destination. Used for any mode of transportation.

* DAF - Delivered at Frontier -- Title, risk and responsibility for import clearance pass to buyer when delivered to named border point by seller. Used for any mode of transportation.

* DES - Delivered Ex Ship -- Title, risk, responsibility for vessel discharge and import clearance pass to buyer when seller delivers goods on board the ship to destination port. Used for sea or inland waterway transportation.

* DEQ - Delivered Ex Quay (Duty Paid) -- Title and risk pass to buyer when delivered on board the ship at the destination point by the seller who delivers goods on dock at destination point cleared for import. Used for sea or inland waterway transportation. DDU - Delivered Duty Unpaid -- Title, risk and responsibility of import clearance pass to buyer when seller delivers goods to named destination point. Used for any mode of transportation. Buyer is obligated for import clearance.

* DDU - Delivered Duty Unpaid -- Seller fulfills his obligation when goods have been made available at the named place in the country of importation

* DDP - Delivered Duty Paid -- Title and risk pass to buyer when seller delivers goods to named destination point cleared for import. Used for any mode of transportation.

How do we start doing business with Seamax Global?
Just contact your local office and we will be happy to provide a quotation on your shipment.
Can we open an account?
Simply contact your local Seamax Global office and a request Credit Application form and subject to status we can grant up to 30 days credit.
Do you have an office near me?
Seamax Global operates their own offices on four continents which are supported by a global network of like-minded Forwarding Agents and Brokers.
Can you arrange all the documentation that will be required for our international shipment?
All our staff are trained in the documentary requirements for international trade, including Letters of Credit, and will be pleased to advise on any specific request.
Will you arrange pickup from our warehouse and delivery at the other end through to our customer?
Seamax Global provide a comprehensive door to door service including clearing goods through the Customs formalities for both export and import worldwide.
Can you liaise with our suppliers and improve the efficiency of our supply-chain?
Seamax Global has proven experience in coordinating shipments from multiple suppliers to meet the timeframe of our customer.
Where is our shipment and when will it be delivered?
Seamax Global uses the latest technology to monitor all shipments and keep customers information up to date.
How much Duty/Tax is payable?
Through our global network we are able to advice on local duty and tax liabilities on almost any product in almost any part of the world.
How much notice do you need to arrange collection?
Seamax Global always takes a flexible approach and your local office will be happy to make the most suitable arrangements to meet your needs.
How much do you charge?
Seamax Global mission is to provide the highest quality service with unquestionable value for money. Please test us out and request a free quotation by contacting your local Seamax Global branch.
Who do we talk to?
We value the personal touch in business relations. We will appoint a single point of contact, who will ably assist you in meeting your objectives.
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